Discover how the Pulse Care bamboo brush head subscription works. Frequency, modifications, cancellation, benefits — all the answers to easily manage your subscription.
FAQ
How does the Pulse Care subscription work?
The Pulse Care subscription allows you to receive your bamboo brush heads automatically, at the frequency of your choice: monthly, every 2 months, or every 3 months. You save €5 on your first order (if you choose the toothbrush), and you no longer have to remember to replace your brush heads. The subscription is non-binding; you can cancel at any time.
What are the benefits of the subscription?
By subscribing to the Pulse Care brush head subscription, you benefit from:
- €5 off your first order
- Free delivery of your brush heads directly to your home
- Automatic renewal without having to think about it
- Cancel or modify anytime
- No commitment period
Can I change the delivery frequency of my subscription?
Yes, you can change your delivery frequency (1 month, 2 months, or 3 months) at any time from your customer account on pulsecarefrance.com. Changes will take effect on your next order.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time and free of charge from your customer area. There is no minimum commitment period or cancellation fee.
When am I charged for my subscription?
You will be automatically debited at each renewal, according to the frequency you choose (every month, 2 months, or 3 months), on the anniversary date of your first order. You will receive a reminder email before each direct debit.
Can I pause my subscription?
Yes, you can pause your subscription from your customer area if you need a temporary break. This is useful if you're going on holiday or if you still have spare brush heads in stock.
Does the subscription work with all Pulse Care brushes?
The subscription is available for all compatible replacement heads for the Pulse Care Bamboo+ sonic electric toothbrush. It is available with nylon bristles and castor bristles, in packs of 1, 2 or 4 heads.
How do I access my customer area to manage my subscription?
Log in to pulsecarefrance.com with your email and password. In your customer area, you will find the "Subscriptions" section where you can modify, pause, or cancel your subscription.
Take action
You now have all the information to improve your dental hygiene routine.